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Luggage train volunteers transport belongings to the Tri-Towers

Move-in and Move-out

Learn more about our procedures for moving in and moving out of residence halls and apartments.


Move-in Information

Spring Housing Move-in

  • Spring Check-in locations
    • Check-in at the Service Desk for your assigned residence hall or apartment
  • Spring housing check-in dates and times
    • Thursday, January 5 – noon and 8pm
    • Friday, January 6 – 8am – 8pm
    • Saturday, January 7 – 8am – 8pm
    • Sunday, January 8 – 8am – 8pm

Packing for Your Arrival

Check out our suggested packing list, make a copy for yourself, and use it to help you plan your packing. Before you go shopping, be sure to talk with your roommate and compare notes. Some items are better shared between roommates like coffee pots, curtains, lounge chairs, area rugs, etc. Here are some sustainable ideas from our friends at NC State’s Waste Reduction and Recycling department to save you money and room clutter. Remember, often less is more. Make your move-in (and move-out) experience easier by only bringing the essentials. 

Pack using stackable containers, and label each container with your last name, building, and room number. This will be extremely helpful during the move-in process to ensure that your items make it to your room! Plastic bins are also great for storage, can serve as side-tables, and help protect belongings from the elements if you get caught in a summer shower during move-in. We also encourage bringing a small cart/hand-truck as well as a tarp to assist you with moving belongings and to help protect items in the event of rain during move-in.

We encourage you to purchase personal property insurance to cover your student’s belongings. If you have homeowner’s insurance, your student’s belongings may already be covered.

  1. Plan travel time in order to arrive and check-in within your 1-hour appointment slot.  You are not expected to completely move into your assignment during the 1 hour appointment.
  2. Follow instructions as outlined by NC State Transportation to access campus. Don’t trust your GPS! (See the Plan Your Route section below for details!)
  3. Park temporarily in designated unloading areas for your building/community, following directions from on-site staff. In several areas, you will be asked to have someone remain with your vehicle or to unload and immediately move your vehicle to long-term parking.
  4. Residents should check in upon arrival at the designated location for their building, listed below. Upon check-in, you will be issued your room (and suite/apartment) keys and receive additional instructions. Residents will need their student ID (or another government-issued photo ID) to officially check-in and receive keys. 
  5. While the resident is picking up their key, any move-in assistants accompanying the resident should begin to unload their vehicle. Note: In order to provide as contactless of a move-in experience as possible, staff or volunteers will not be able to assist in unloading or moving personal items (except for Tri-Towers residents utilizing the tram system from the Coliseum Deck).
  6. As soon as your vehicle is unloaded, it must be moved to dedicated long-term parking areas.  (See the Plan Your Route section below!)
  7. New students should pick up their student ID card prior to 5 p.m. on their arrival day from the Wolfpack OneCard office. Card office employees will be located on Stafford Commons, outside Talley Student Union, between 8 a.m. and 5 p.m. each day during Move-in. A government-issued photo ID will be required to pick up your OneCard. Your student ID will be required for entry to your residence hall or apartment building beginning at 5 p.m. on your date of arrival. If you happen to be on campus prior to Fall move-in, you are welcome to stop by the OneCard office in Talley Student Union to pick up your student ID in advance.
  • RESIDENCE HALLS
    • Alexander – Holmes Hall Room 104/106 (enter from Cates Avenue)
    • Avent Ferry Complex – Avent Ferry Swan Quarter Service Desk
    • Bagwell – Quad Commons Service Desk (enter from Dunn Avenue)
    • Becton – Quad Commons Service Desk (enter from Dunn Avenue)
    • Berry – Quad Commons Service Desk (enter from Dunn Avenue)
    • Bowen – Bowen Hall TV Lounge (North entrance)
    • Bragaw – Bragaw Activity Room (enter from rear, facing Fountain / Lee Hall)
    • Carroll – Carroll Hall TV Lounge (North entrance)
    • Gold – Syme Hall Basement Lounge (North entrance, facing Kamphoefner)
    • Lee – Lee Hall Lobby
    • Metcalf – Metcalf Hall TV Lounge (North entrance)
    • North – North Hall Service Desk
    • Owen – Holmes Hall Room 104/106 (enter from Cates Avenue)
    • Syme – Syme Hall Basement Lounge (North entrance, facing Kamphoefner)
    • Sullivan – Sullivan Hall Lobby (enter from Thurman Drive)
    • Tucker – Holmes Hall Room 104/106 (enter from Cates Avenue)
    • Turlington – Holmes Hall Room 104/106 (enter from Cates Avenue)
    • Watauga – North Hall Service Desk
    • Welch – Syme Hall Basement Lounge (North entrance, facing Kamphoefner)
    • Wood – Wood Building C Lobby
  • APARTMENT COMMUNITIES
    • ES King Village and Western Manor – ES King Village Service Desk (ES King Village Commons, 3824 Jackson Street)
    • Wolf Ridge – Tower Hall Lobby (Enter via inner courtyard, facing Plaza)
    • Wolf Village – Red Hall Lobby (Inner courtyard)

Plan your route to campus by reviewing the directions to your assigned residence hall/apartment available from NC State Transportation.

Due to changes in traffic flow onto and around campus during move-in, we ask you to use the directions provided in lieu of GPS directions.

Reserved spaces are for unloading only. Once you have completed unloading, move your vehicle to the areas designated for long-term parking. Short-term parking in unloading areas should only be used during your designated check-in appointment slot. All vehicles should be moved prior to the end of your 1-hour time block. Long-term parking areas include the upper levels of the Coliseum Deck, Dan Allen Deck, West Lot or West Deck, and some portions of other residential lots.

Residents of Tucker, Owen, Turlington, Alexander, Bowen, Metcalf, or Carroll:  You will be asked to unload and then immediately relocate your vehicle to long-term parking.  DO NOT leave your car unattended in designated unloading areas on Cates Avenue or the Student Services Lot (at the intersection of Thurman Drive and Dan Allen Drive).

Check out our suggested packing list, make a copy for yourself, and use it to help you plan your packing. Before you go shopping, be sure to talk with your roommate and compare notes. Some items are better shared between roommates like coffee pots, curtains, lounge chairs, area rugs, etc. Here are some sustainable ideas from our friends at NC State’s Waste Reduction and Recycling department to save you money and room clutter. Remember, often less is more. Make your move-in (and move-out) experience easier by only bringing the essentials. 

Pack using stackable containers, and label each container with your last name, building, and room number. This will be extremely helpful during the move-in process to ensure that your items make it to your room! Plastic bins are also great for storage, can serve as side-tables, and help protect belongings from the elements if you get caught in a summer shower during move-in. We also encourage bringing a small cart/hand-truck as well as a tarp to assist you with moving belongings and to help protect items in the event of rain during move-in.

We encourage you to purchase personal property insurance to cover your student’s belongings. If you have homeowner’s insurance, your student’s belongings may already be covered.

Early arrivals will be permitted with advance approval, August 16 and 17.  An early arrival fee of $50 per night will be assessed for any resident approved to arrive prior to August 18.  Arrivals prior to August 16 are not possible.  The deadline to request early arrival is 8:00AM on Wednesday, August 10.

Request Early Arrival – available in July

Help NC State strive for zero waste by recycling right during Move In! Learn more at go.ncsu.edu/move-in-tips. Recycling containers will be located near each residential community. To help ease the amount of waste, you are encouraged to unpack bulky items at home, and repack using reusable containers.

For students that have materials to dispose of after move-in, simply follow the directional yard-signs to the dumpsters.

Some Important Tips:

  1. Flatten boxes and place in RECYCLING dumpsters. Remember to remove styrofoam!
  2. Recycling must be BAGLESS. Plastic bags are NOT allowed in recycling bins, carts, and dumpsters.
  3. Look for special recycling collection bins near dumpsters for styrofoam and plastic bags or plastic film. 
  4. Questions about what can/cannot be recycled or composted on campus? Visit recycling.ncsu.edu

Move-out Information

Check-out Procedure – Residents Not Returning for the Spring

Be sure to schedule a check-out appointment in the housing portal under Manage My Housing.

  1. Pick up all mail and packages from your community’s service desk before leaving campus.
  2. Return all temporary keys/fobs or loaned equipment to your community’s service desk.
  3. Clean your room and common areas, including wiping down appliances, drawers, shelves, closets and cabinets.
  4. Remove all personal belongings from your room and common areas before checking out. Be sure to check laundry rooms and lounges for any missing items. University Housing is not responsible for items left behind after you check out.
  5. Discard all trash in the exterior dumpsters and recycle bins. Note that in high rise buildings, the trash chutes may be closed during peak move-out periods. Plan to discard trash in containers located outside your building. Leaving trash in your room may result in an improper check-out fee being charged to your student account.
  6. Leave the empty trash and recycling bins, furniture and other university property in the room.
  7. Report any maintenance concerns or damages using the online work order system.
  8. Close and lock all windows; clean out your microfridge (but do not unplug it); set room thermostats to 70 degrees (set to “Cool” during the spring and “Heat” during the winter) or to the mid-setting with the fan on low speed.
  9. Turn off all lights and close and lock all doors.
  10. To avoid lock recore charges, you must return all key(s) to your area service desk before departure.
  11. To avoid being charged an improper check-out fee, you must check out in person with a University Housing staff member or by completing an express check-out after hours, returning your key(s) to the dedicated drop box located at your community’s service desk.

Fall 2022 Check-Out Station Locations

  • North and Watauga – North Lobby
  • Syme, Gold, Welch, Berry, Becton, Bagwell – Quad Commons Lobby
  • Wood – Wood Lobby
  • Avert Ferry – Avent Ferry Lobby
  • Wolf Ridge – Wolf Ridge Lobby
  • ESKing / Western Manor – ES King Service Desk
  • Wolf Village – Wolf Village Gray Lobby
  • Bragaw, Lee, Sullivan  – Bragaw Service Desk Area
  • Bowen, Metcalf, Carroll, Tucker, Owen, Turlington, Alexander – Holmes Service Desk

Winter Break Closing Information – Residents returning for the spring semester

If you will return to your same housing assignment for the spring semester and will not be requesting Winter Break Housing, we ask that you do the following before leaving for the semester break. Students returning to their same residence hall space for the spring do not need to turn in their keys:

  1. Unplug all personal electronic devices and personal appliances.
  2. Remove all perishable food and clean refrigerators, but leave micro-fridges plugged in.
  3. Remove all trash and recycling, placing it in appropriate receptacles outside the building. No trash should be left in rooms or suite bathrooms.
  4. Take all valuables and personal items you may need over break, including but not limited to: driver’s license, passport, travel documents, medications, chargers, laptops, tablets, cell phones, favorite outfits, keys, notes, books and any other item you think you might need while you’re away. Residents who were not pre-approved for Break Housing will not have access to their buildings during the break.
    1. Please note that electric transportation devices (scooters, skateboards, etc.) cannot be stored in residence halls as per our Community Standards
  5. Remove any laundry you may have left in the building laundry room. 
  6. Remember to take your fish with you.
  7. Return any temporary fobs or temporary room/suite keys and any checked out equipment to your community’s service desk.
  8. Pick up all packages and mail from your community service desk. 
  9. Make sure there is no water running (sinks, shower, etc.).
  10. Shut and lock all windows and doors; lower and close blinds.
  11. Turn off all room/suite/apartment lights. Lock room and suite/apartment doors.

If you have already left for Winter Break, please know that we will hold mail/packages received over Winter Break until a week after the residence halls and apartments reopen for the spring semester. If they are not picked up after that week, we will then return to sender. 

Students and family members may park in residential parking zones with a temporary move-out loading permit. Please register your license plate online for a temporary loading permit using the steps found on the Transportation website https://transportation.ncsu.edu/spring-move-in-2/    Registering for a loading permit will allow you to park temporarily in residential zones adjacent to University Housing buildings or in specifically reserved move-out loading zones.  

  • Sweep/vacuum the floor (including under furniture), take all trash and recycling to the dumpsters and remove all personal belongings. Some limited cleaning supplies and equipment (brooms, vacuums, etc.) may be available for short-term use from your community’s service desk.
  • Don’t dump unwanted belongings — participate in NC State’s Wolf Pack-N-Give! Unopened, non-perishable food items may be left in collection bins near each service desk to support the Feed the Pack Food Pantry.
  • Leave your room or apartment thermostats on the low fan setting, set to either mid-range (if you have dots on your dial) or at 70 degrees Fahrenheit (if your thermostat has specific
  • numbers).
  • Residence halls: clean out the refrigerator/microwave unit, but do not unplug micro-fridges.
  • Apartments: clean the stove, oven, microwave, refrigerator and bathrooms. Both bathrooms, living room and kitchen are considered common areas; everyone is responsible for ensuring they are clean before checking out.

If you have lost your key, notify your community’s service desk immediately. If you take your key home following the move-out, immediately notify the residence life coordinator for your community. Keys not returned at the time of check-out will result in a lock re-core and subsequent charges to your student account.

University Housing does not provide storage for personal belongings after move-out and closing of residential spaces. If you accidentally leave an item behind, immediately contact the residence life coordinator for your community. While we can make an attempt to locate your belongings, University Housing assumes no liability for the loss, damage or theft of personal items. University Housing is also not responsible for shipping items to you if they have been left behind. Lost-and-found items will be donated following the end of the semester.

If you are staying on campus for the next academic term (i.e.: spring to summer or fall to spring) but have a different campus address, your address will be updated in the system and your mail should be forwarded. You should update your addresses with those who send you mail (businesses, employers, banks, family members, etc.) to avoid delays in receiving mail.

If you are not remaining on campus (i.e.: moving home for the summer, participating in study abroad, etc.), you should update your mailing address information in MyPack Portal and select “Contact Information” under the “Personal Information” header. You should also update your addresses with those who send you mail (businesses, employers, banks, family members, etc.) to avoid delays in receiving mail. University Housing cannot forward mail to you. First-class mail received after your departure will be returned to the sender. Any items deemed to be “junk mail” (including magazines or presorted standard mail) will be recycled.

Please be advised that the last day that service desks will accept packages for spring residents is May 1. Packages that are not picked up by the final closing date of the semester will be returned to sender.

If you require a stay past the published closing date/time, whether at the end of the fall semester, spring semester, or summer session, you must submit the Late Stay Request form for your residence life coordinator’s approval no later than the last day of classes. Requests to stay past the published closing date/time will not be considered if received after the last day of class.

University Housing does not offer any options for storing belongings over the summer or between academic semesters; however, there are several storage unit facilities in the vicinity of NC State’s campus. All of your personal items must be completely removed from your space for the summer, even if you are assigned to the same room for the next academic year (unless you are living there during the full summer session). The same is true if you will be moving from one room in the fall semester to a different room in the spring semester; all items must be removed from your fall space before the winter break.

Note: If you’ll remain in the same space from the fall to spring semester, you do not need to move out nor turn in your keys over the winter break!

Information is available on the University Housing website under Summer Housing. The application for summer housing is typically available in early March via MyPack Portal.