Special Circumstance Housing

Residents approved to remain in University Housing during the FALL 2020 semester, following the closure of residence halls on September 6th, should reference the following information for proper receipt of mail/packages and service desk assistance. 



The below Community Service Desks will be open M – F from 12:00 p.m. – 4:00 p.m.  Service desks will be closed on weekends:



In addition to our Resident Advisor student staff located in our Special Circumstance Housing locations and Service Desk support, we also have Residence Life team members who can support you while you are staying on campus.  Please see the information below regarding your community’s support teams:

Wolf Ridge
Michael Cherry, Assistant Director
Patrick Stephenson, Graduate Assistant
Mariah Neibert, Graduate Assistant
Avent Ferry Complex
Curtis “CJ” Jackson, Jr., Assistant Director
Jameco McKenzie, Residence Life Coordinator
Chad Butts, Graduate Assistant
Stanton Fields, Graduate Assistant
Wolf Village
Durell Hurst, Assistant Director
Ariel Armstrong, Residence Life Coordinator
Connor Brady, Residence Life Coordinator
Dax Frisby, Graduate Assistant
James Moore, Graduate Assistant
Tri-Towers (Bowen, Carroll, Metcalf)
Curtis “CJ” Jackson, Jr., Assistant Director
Tanika Palmer, Residence Life Coordinator
Gavin Bell, Graduate Assistant
Kara Reddish, Graduate Assistant
ES King / Western Manor
Meghan Luzader, Assistant Director
Mandy Geiger, Residence Life Coordinator
Chase Breeden, Residence Life Coordinator
Alyssa Elliott, Graduate Assistant
Gracie Hood, Graduate Assistant



Temporary keys will be issued from each community’s service desk during the staffed hours, weekdays from Noon until 4:00 p.m. For room / apartment lock-out assistance when service desks are closed, call the RA Duty Phone number posted in your community.



ES King and Western Manor residents will continue to use mailboxes and the same mailing address as they have since the start of the academic year.

You should start using the Service Desk for your new room assignment for mail/package delivery and pick up.  It may take a few days for mail/packages to get transitioned to new Service Desks.

All other communities will have USPS first class mail logged as packages, rather than placed in mailboxes.  Once you receive an email notification from University Housing that mail has arrived for you, you may pick it up from your community’s service desk Monday – Friday, from Noon – 4 p.m.  Mail and packages are not able to be issued at other times.  Please remember to bring your NC State ID or a government-issued ID.  In order to ensure your mail/packages are delivered to the right location, you should be sure to use the following address:




Resident’s Name
3240 Ligon Street
CB 6000, Desk Abbreviation + Room Number
Raleigh, NC 27607
Tuffy Wuf
3240 Ligon Street
CB 6000, AVF 101-A
Raleigh, NC 27607

Note: Use names listed in the NC State directory, not nicknames

Service Desk Abbreviations
AVF — Avent Ferry Complex
TRI — Tri-Towers (Bowen, Metcalf, Carroll)
WR — Wolf Ridge
WV — Wolf Village

Please note that first class mail and packages not using the above address will be returned to sender.  Remember to change your address with organizations and people you receive mail / packages from (i.e. Amazon, banks, credit card companies, magazine subscriptions, family, friends, etc.)  Since mail and packages are delivered to a University central warehouse and then distributed to the various service desks for processing, we cannot guarantee next day or two day delivery.



In an effort to accommodate all students remaining on campus, Student Health Services has increased testing capacity. The university is providing testing, at no cost to students, on a regular basis moving forward.

We encourage all students to participate in testing so they can make informed decisions about their health and take precautions to prevent the virus spreading among residential facilities. Testing will be performed in a number of locations on campus. 

Testing is BY APPOINTMENT ONLY.  To schedule an appointment for testing, please refer to this information.  It is important that students get tested through SHS rather than at an off-campus testing facility to reduce wait time and avoid duplicate reporting to the Wake County Health Department.  

You can schedule any time that is convenient for you and your schedule. We ask that you try and follow our assigned weeks based on your last name. You are welcome to schedule your appointments now through the end of the testing period.

  • Campus Cohort A (last name A-M) – Weeks September 14, September 28, October 12, October 26, and November 2
  • Campus Cohort B (last name N-Z) – Weeks September 21, October 5, October 19, and November 9

Convenient locations include:

  • Centennial Campus – Monday and Wednesday from 8:30am-4pm (break from 12pm-1pm).
  • AFC Complex (Magnolia Cottage) on Avent Ferry Rd – Tuesday and Thursday from 8:30am-4pm (break from 12pm-1pm).
  • Student Health Services (back parking lot at the large white tent) Monday-Friday from 8:30am-4pm (break from 12pm-1pm) and Saturdays from 9am-12pm.

In addition to testing, it is important to remember the value of self-reporting. If you feel unwell, please schedule an appointment with SHS immediately. Do not wait for your next round of testing.

With the cold and flu season approaching, we are likely to see symptoms that are similar to those produced by COVID-19. We need to rely on early reporting, not hiding, to keep our NC State community safe.



Please see our Cancellations page for information regarding how to submit a cancellation.

Residents who decide to move out are expected to fully vacate their assigned space and return their keys to their community’s Service Desk between Monday – Friday, from Noon – 4 p.m.