Special Circumstance/Winter Break Housing

Following the closure of residence halls on November 25, 2020, residents approved for Winter Break Housing 2020-2021 should reference the following information for proper receipt of mail & packages and Service Desk assistance. 

Service Desks

The service desks listed below will be open on a limited basis so residents can continue to receive mail and packages over break; however, please be aware that desks will be closed on all days the university is closed.

These service desks will be open Monday & Wednesday from 12 p.m. – 2 p.m.

The below Community Service Desk will be open Tuesday & Thursday from 12 p.m. – 2 p.m.

  • ES King/Western Manor: ES King CommonsService Desk serves ES King and Western Manor Apartments
    Phone:  919.515.2430 / eskworkstudy@ncsu.edu 

After Hours Lock Outs

Temporary keys will be issued from the respective community’s service desk when the service desks are open.  For room/apartment lock-out assistance when service desks are closed, call the RA Duty phone number posted in your community.

Mail and Packages

ES King and Western Manor residents will continue to use mailboxes and the same mailing address as they have since the start of the academic year.

All other communities will have USPS first class mail logged as packages, rather than placed in mailboxes.  Once you receive an email notification from University Housing that mail has arrived for you, you may pick it up from your community’s Service Desk during open hours.  Mail and packages are not able to be issued at other times.  Please remember to bring your NC State ID or a government-issued ID.  In order to ensure your mail/packages are delivered to the right location, you should be sure to use the following address:

*Note*  Tri-Towers Special Circumstance Housing residents who have been relocated to another community for Winter Break will have their mail taken to their new service desk for pick up.


Resident’s Name
3240 Ligon Street
CB 6000, Desk Abbreviation + Room Number
Raleigh, NC 27607
Tuffy Wuf
3240 Ligon Street
CB 6000, AVF 101-A
Raleigh, NC 27607

Note: Use names listed in the NC State directory, not nicknames

Service Desk Abbreviations
AVF — Avent Ferry Complex
WR — Wolf Ridge
WV — Wolf Village


Move Outs

Residents who decide to move out are expected to fully vacate their assigned space and return their keys to their community’s Service Desk during open hours.