Move-Out Information

Fall 2019 Semester:  All non-graduating students housed in residence halls are expected to leave 24 hours after their last exam and no later than 10:00 a.m. on December 19, 2019. Residents living in on-campus apartments and returning to their same assignment for the Spring 2020 semester may remain in their apartments over the winter break.  Graduating students must check out by 5:00 p.m. on December 19, 2019.

Winter Break Closing Instructions

To prepare for closing in December, residents are asked to complete the following items before leaving for the break.  Residence Halls will close on December 19, 2019 and will not re-open until 3:00pm on January 2, 2020. While the apartment communities do not close, residents who choose to leave for the break are also asked to complete the following before departure.

  • Set Room thermostat: depending on the unit, set the thermostat to 70°, or the middle dot, and set the fan speed to low
  • Submit a work order if you have any maintenance issues in your room or suite.
  • Unplug all personal electronic devices and personal appliances.
  • Remove perishable food and clean refrigerators but leave your Microfridge plugged in.
  • Remove all trash and recycling from room/bathroom placing in the respective dumpsters.  No trash should be left in rooms or suite bathrooms.
  • Take all valuables and personal items you may need over break, including but not limited to: Driver’s license, passport, travel documents, medications, chargers, laptops, tablets, cell phones, favorite outfits, keys, notes, books, and any other item you think you might need while you’re away. Students in Residence Halls will not have access to their buildings during the break.
  • Remove laundry you may have left in the building’s laundry room.
  • Remember to take your fish with you.
  • Return checked out temporary keys, fobs, and any checked out equipment to your community service desk.
  • Pick up all packages and mail from your community service desk and mailbox.
  • Make sure there is no water running (sinks, shower, etc.).
  • Shut and lock all windows. Lower & close all blinds.
  • Turn off all lights. Shut and lock all doors.
  • Remember, students leaving for Winter Break and returning to their same assignment in January do not need to return their keys!

How do I check out when leaving University Housing?

  1. You will receive specific instructions related to the check out process for your community from your RA and/or community staff
  2. If applicable, lower your bed to the designated height and arrange your furniture as instructed.  This information will be provided in your community specific closing materials.
  3. Clean your room and common areas, including fridges and cabinets. Discard all trash in the dumpsters and recycle bins.
  4. Remove all personal belongings from your room and common areas before checking out.
  5. Leave the empty trash and recycle bins and other university property in the room.
  6. Report any damages using the online work order system.
  7. Close and lock all windows, turn off all lights, clean out your microfridge (do not unplug it), set room thermostats to 70 degrees (set to Cool during the spring and Heat during the winter) or to the mid-setting with fan on low speed, close and lock all doors.
  8. To avoid charges, you must return your key(s) to the RA or your area Service Desk.
  9. To avoid being charged an improper check out fee, you must check out either with a RA or by completing an Express Checkout at your community’s Service Desk.

Where can I park to load my car?

Please register your license plate online for a temporary loading permit. Registering for a loading/unloading permit for Move-Out will allow you to park temporarily in residential zones adjacent to University Housing buildings or in specific reserved loading zones. Students are allowed a maximum of 45 minutes to load their vehicle. Several spaces will be reserved for short-term loading along Cates Avenue near Tucker and Owen Halls and in the Student Services Lot, on Thurman Drive adjacent to Pullen and Harris Halls.

What do I need to clean when I move out?

  • Sweep/vacuum the floor (including under furniture), take all trash and recycling to the dumpsters, remove all personal belongings.  Some limited cleaning supplies and equipment (brooms, vacuums, etc.) may be available for short term use from your community’s Service Desk.
  • Don’t dump unwanted belongings – participate in NC State’s Wolfpack-n-give!
  • Leave your thermostats in the low fan setting, set to either mid-range (if you have dots on your dial) or at 70 degrees Fahrenheit (if your thermostat has specific numbers).
  • Residence Halls: Clean out the refrigerator/microwave unit but do not unplug them.
  • Apartments: Clean the stove, oven, microwave, refrigerator, and bathrooms. Both bathrooms, living room and kitchen are considered common areas;  everyone is responsible for ensuring they are clean before checking out.

What if I lost my keys or accidentally take them home?

If you have lost your key, notify your community’s Service Desk immediately. If you take your key home following move-out, immediately notify the Community Director for your community. Keys not returned at the time of checkout will result in a lock re-core and subsequent charges to your student account.

What if I accidentally leave belongings here?

University Housing does not provide storage for personal belongings after move-out and closing of residential spaces. If you accidentally leave an item behind: immediately contact the Community Director for your community.  While we can make an attempt to locate your belongings, University Housing assumes no liability for the loss, damage or theft of personal items.

What about my mail?

If you are staying on campus for the  next academic term (ie: Spring to Summer or Fall to Spring) but have a different campus address, your address will be updated in the system and your mail should be forwarded.

If you are not remaining on campus (ie: moving home for the summer, participating in a study abroad, etc.), you should update your mailing address information in MyPack Portal and select Contact Information under the Personal Information header.  You should also update your addresses with those who send you mail (businesses, employers, banks, family members, etc.) to avoid delays in receiving mail. Magazines and mail sent in presorted standard class will not be forwarded.

Please be advised that the last day that service desks will accept packages for spring residents is May 1. Packages that are not picked up by the final closing date of the semester will be returned to sender.

What if I need to stay past the closing date?

If you require a stay past the published closing date/time, whether at the end of the Fall semester, Spring semester, or Summer session, you must contact the Community Director for your community no later than the last day of classes to inquire about options for a late stay. Requests to stay past the published closing date/time will not be considered if received after the last day of class.

Where can I find information about graduation housing for my family and friends?

You will find the greatest variety of short-term accommodations at local hotels.  NC State’s office of Parents and Families Services maintains a list of area hotels which have discounted rates for NC State families. University Housing has limited guest accommodations available for guests staying at least 4 nights. Information is available on the University Housing website.  

What can I do with my belongings over the summer or between semesters?

University Housing does not offer any options for storing belongings over the summer or between academic semesters; however, there are several storage unit facilities in the immediate vicinity of NC State’s campus.  All of your personal items are expected to be completely removed from your space for the summer, even if you are assigned to the same room for the next academic year (unless you are living there during the full summer session). The same is true if you will be moving from one room in the Fall semester to a different room in the Spring semester; all items must be removed from your Fall space before the winter break. 

Note: If you’ll remain in the same space from Fall Semester to Spring Semester, you do not need to move out nor turn in your keys over the winter break!

Where can I find information about housing for summer sessions?

Information is available on the University Housing website under Summer Housing