Resident Resources
On-campus residents have access to a variety of resources and amenities to enhance the residential experience.
On-campus residents have a variety of services that are included with their housing assignment including laundry machines, cable and streaming services, service desk availability and internet.
Our on-campus mail and package services and facilities work order requests allow you to receive these services in a timely manner.
Residents must agree to the community standards as part of their housing agreement. The community standards help to maintain a safe and comfortable residential environment for all students.
Lockouts
If a resident locks themselves out of their space, they will need to visit the community service desk. A temporary key and key fob will be issued to the resident during standard operating hours. Please see desk locations and hours listed below.
If a service desk is closed, please contact the RA On-Call number listed for the community. Signs will be posted in the commons areas and near entrances with the on-call information. University Housing staff will respond to unlock the door. Questions? Please contact housing@ncsu.edu.
Service Desks
| Building | Desk Location | Phone Number |
|---|---|---|
| Avent Ferry Complex Service Desk | 107A Swan Quarter Hall, Avent Ferry Complex | (919) 515-2269 |
| Central Campus Service Desk: Tucker, Owen, Turlington, and Alexander + Bowen, Metcalf, and Carroll Halls | 101 Holmes Hall | (919) 515-8648 |
| ES King Village and Western Manor Service Desk | 1101 ES King Village Commons Building | (919) 515-2430 |
| Quad Service Desk: Bagwell, Becton, Berry, Syme, Gold, Welch, Watauga, North, and Wood Halls | 104 Quad Commons | (919) 515-5475 |
| University Towers | 111 Friendly Drive Raleigh, NC 27607 | (919) 515-8275 |
| West Campus Service Desk: Bragaw, Lee, and Sullivan Halls | 150 Bragaw Hall | (919) 515-2903 |
| Wolf Ridge Service Desk | 174A Tower Hall, Wolf Ridge Apartments | (919) 515-7434 |
| Wolf Village Service Desk | 100 Gray Hall, Wolf Village Apartments | (919) 513-9653 |
Service Desk Hours
Academic Year: All University Housing Service Desks are open 8 a.m. – 8 p.m. during the academic year. Contact the on-call Resident Advisor (RA) for after-hours lock-out assistance when the Service Desks are closed. Mail, packages, and rental items cannot be issued by after-hours staff.
During holidays, university breaks, and intersession periods (e.g.: Winter Break), service desks may be closed or have limited hours.
Summer Sessions: Most residence hall service desks remain closed during the summer unless specifically scheduled for group use. Service desks serving summer residents in our apartment communities are open 8 a.m. – 8 p.m. during the summer season to serve residents and summer conference guests. Contact the on-call RA for after-hours lock-out assistance, when service desks are closed. Mail, packages, and rental items cannot be issued by after-hours staff.