2026–27 Position Description

• What is the role of a community assistant? NC State’s community assistants support the residential experience by providing critical services at University Housing’s service desk and mail centers. Through excellence in customer service, community assistants are responsible for checking residents in and out of communities, managing the mail and package system, supporting access and key management, and completing administrative responsibilities. Based on experiences and skills, students can express interest in serving as a lead community assistant. 
• What is the role of a lead community assistant? A select number of students will be hired as lead community assistants to provide advanced support with administrative responsibilities. 
• How much do community assistants get paid? All community assistants are compensated $14 per hour, and students identified as lead community assistants are compensated $16 per hour. 

2026–27 Position Description

• What is the role of a facilities assistant? The facilities assistant supports University Housing’s mechanics and trade groups in maintaining, repairing, and improving the facilities within NC State’s residential communities. The position fulfills these responsibilities by completing manual and physical tasks to support University Housing’s operational needs, renovation, and facility improvement projects. Together, these enhance the experience for NC State’s residents and guests. 
• How much do facilities assistants get paid? Facilities assistants are compensated at a rate of $14 per hour.

2026-27 Position Description

• What is the role of the Guest Services Porter? This position contributes to a positive guest experience by preparing apartments and spaces for occupancy, assisting with laundry and linens, and supporting office and hospitality functions. The guest services porter helps ensure that each guest arrives in a clean, functional, and welcoming environment that reflects NC State’s service standards.
• How much to Guest Services Porters get paid? The guest services porter is compensated at an hourly rate of $14.00.

2026–27 Position Description

• What is the role of a housing ambassador? Housing ambassadors serve as student assistants for University Housing’s central office. Through frontline customer service, they respond to inquiries through walk-ins and via phone and email. They possess knowledge of and uphold University policies, rules, and regulations; and demonstrate flexibility with a willingness to adapt as the needs of a situation evolve. Through their familiarity of University Housing and the University, they are able to assist residents, families, staff, and guests navigate Housing processes and refer to campus resources as necessary. Welcoming families and prospective students to campus, they serve as a tour guide for the University Housing showroom and can assist with tabling and preparation for outreach events.
• How much do housing ambassadors get paid? All housing ambassadors are compensated at a rate of $12 per hour.

2026–27 Position Description

• What is the role of a marketing intern? University Housing marketing interns shape and communicate the University Housing story to engage students and families. This position will create excitement and connection to the residential experience through social media content, digital and print marketing designs, and outreach events.
• How much do marketing interns get paid? The marketing intern is compensated at an hourly rate of $14.00.

2026–27 Position Description

• What is the role of a resident advisor? NC State’s resident advisors are community and peer leaders who cultivate a sense of belonging among residents by making connections with them, promoting learning through NC State’s residential education model, and supporting them as they navigate their personal and academic transitions while living on campus. 
• How much do resident advisors get paid? Each resident advisor receives a stipend and is provided with additional resources to complete the position’s functions and responsibilities.
• Am I eligible to be a resident advisor and how can I check? Check the resident advisor position description linked above for full eligibility and requirements before applying. This will give you the most up-to-date details on enrollment, GPA, disciplinary standing, on-campus living experience, and housing application expectations. If you’re unsure about your status after reviewing the description, reach out to housingjobs@ncsu.eduand a member of the student employment team will help confirm your eligibility.

2026–27 Position Description

• What is the role of a village mentor? NC State’s village mentors connect residents with living and learning village experiences. The village mentor assists residents in establishing peer-to-peer relationships, developing knowledge and skills, linking residents to resources, and participating in activities connected to a living and learning village theme. All village mentors serve in one of NC State’s living and learning villages. 
• How much do village mentors get paid? Each village mentor receives a stipend and is provided additional resources to complete the functions and responsibilities of the position.
• Am I eligible to be a village mentor and how can I check? Check the village mentor position description linked above for full eligibility and requirements before applying. This will give you the most up-to-date details on enrollment, GPA, disciplinary standing, on-campus living experience, and housing application expectations. If you’re unsure about your status after reviewing the description, reach out to housingjobs@ncsu.edu and a member of the student employment team will help confirm your eligibility.

Community Assistant Summer Position Description

• I’m interested in working both during the summer and the academic year. What do I need to do? If you’re interested in working as a community assistant during both the summer and academic year, you’ll need to apply for each position separately (see how to apply video above). Each role comes with its own employment dates and terms and it’s your responsibility to review, understand, and agree to those expectations before accepting the position. Applying to one does not automatically consider you for the other – so if you want to be part of both summer and academic year opportunities, be sure to apply to both.
• Will I have to interview for both the summer and the academic year positions? No, you won’t need to go through two separate interview processes. When you apply, you’ll only interview once and that interview will be used to determine your eligibility and fit for both summer and academic year positions. If you indicate interest in both roles, we’ll consider you for each based on your application and interview.
• How much do community assistants get paid? All community assistants are compensated $14 per hour, and students identified as lead community assistants are compensated $16 per hour. 

Conference Ambassador Summer Position Description

• What is the role of a conference ambassador? The conference ambassador position is dynamic, with key responsibilities to support NC State’s conferences, orientation, and outreach events for over 11,000 guests. Working on a team and individually, conference ambassadors support guests, complete guest-facing hospitality support, and perform behind-the-scenes tasks, including preparing buildings, supporting key management, and assisting guests in accessing NC State information and resources. All conference ambassadors will work with various guests representing academic, athletic, and theme camps, including those involving minors. A select number of students will be hired as lead conference ambassadors to provide advanced support with summer operations and shift supervision to support the completion of day-to-day operations. 
• How much do conference ambassadors get paid? All conference ambassadors are compensated $14 per hour, and students identified as lead conference ambassadors are compensated $16 per hour. Both positions are provided on-campus housing during their employment.
• I’m interested in multiple conference positions. Do I need to apply to each job? Yes, if you’re interested in more than one position, you’ll need to apply to each job separately. That way, we can make sure your application is reviewed for each position. 
• If I apply to more than one conference position, will I need to interview more than once? If you apply to multiple conference positions, you will only participate in one interview process. During that time, you’ll have the opportunity to share your experiences and interests in each of the positions you applied for. This approach ensures consistency in the hiring process while also making the experience smoother for you as an applicant.

Conference Services Specialist Summer Position Description

• What is the role of a conference services specialist? The conference services specialist is responsible for the varying needs of the day-to-day operations of the conference services department. Responding to guests and clients via phone and email and preparing materials for the team of conference ambassadors are some of the main responsibilities. The conference services specialist provides leadership and organization of new student orientation and family housing operations. This position assists with many administrative duties related to conference operations. Individuals in this position will gain invaluable experience in customer service, hospitality management, facilities improvement processes, conference and event management, inventory and asset management, client relations, and financial management. 
• How much do conference services specialists get paid? All conference services specialists are compensated $16 per hour and provided on-campus housing during their employment dates.
• I’m interested in multiple conference positions. Do I need to apply to each job? Yes, if you’re interested in more than one position, you’ll need to apply to each job separately. That way, we can make sure your application is reviewed for each position. 
• If I apply to more than one conference position, will I need to interview more than once? If you apply to multiple conference positions, you will only participate in one interview process. During that time, you’ll have the opportunity to share your experiences and interests in each of the positions you applied for. This approach ensures consistency in the hiring process while also making the experience smoother for you as an applicant.

Facilities Assistant Summer Position Description

• I’m interested in working both during the summer and the academic year. What do I need to do? If you’re interested in working as a community assistant during both the summer and academic year, you’ll need to apply for each position separately (see how to apply video above). Each role comes with its own employment dates and terms, and it’s your responsibility to review, understand, and agree to those expectations before accepting the position. Applying to one does not automatically consider you for the other—so if you want to be part of both opportunities, be sure to apply to both.
• Will I have to interview twice for the summer and the academic year positions? No, you won’t need to go through two separate interview processes. When you apply, you’ll only interview once and that interview will be used to determine your eligibility and fit for both summer and academic year positions. This helps streamline the process for you while still giving us the chance to learn about your strengths and interests. If you indicate interest in both roles, we’ll consider you for each based on your application and interview.
• How much do community assistants get paid? All community assistants are compensated $14 per hour, and students identified as lead community assistants are compensated $16 per hour. 

Guest Porter Service Summer Position Description

• What is the role of a guest services porter? The guest services porter provides excellent customer service and assists with managing guest housing and conference services. This position ensures spaces are ready for occupancy between guests. It will offer additional guest-related support by working in an office and completing other hospitality-related tasks to provide an excellent guest experience.
• How much do guest services porters get paid? All guest services porters are compensated at a rate of $14 per hour.
• I’m interested in multiple conference positions. Do I need to apply to each job? Yes, if you’re interested in more than one position, you’ll need to apply to each job separately. That way, we can make sure your application is reviewed for each position. 
• If I apply to more than one conference position, will I need to interview more than once? If you apply to multiple conference positions, you will only participate in one interview process. During that time, you’ll have the opportunity to share your experiences and interests in each of the positions you applied for. This approach ensures consistency in the hiring process while also making the experience smoother for you as an applicant.

Housing Ambassador Summer Position Description

• I’m interested in working both during the summer and the academic year. What do I need to do? If you’re interested in working as a housing ambassador during both the summer and academic year, you’ll need to apply for each position separately (see how to apply video above). Each role comes with its own employment dates and terms, and it’s your responsibility to review, understand, and agree to those expectations before accepting the position. Applying to one does not automatically consider you for the other—so if you want to be part of both opportunities, be sure to apply to both.
• Will I have to interview twice the summer and the academic year positions? No, you won’t need to go through two separate interview processes. When you apply, you’ll only interview once and that interview will be used to determine your eligibility and fit for both summer and academic year positions. This helps streamline the process for you while still giving us the chance to learn about your strengths and interests. If you indicate interest in both roles, we’ll consider you for each based on your application and interview.
• How much do housing ambassadors get paid? All housing ambassadors are compensated at a rate of $12 per hour.

Orientation Ambassador Summer Position Description

• What is the role of an orientation ambassador? The housing orientation ambassador position supports NC State’s orientation housing operations. Students in this position work on a team and individually. The housing orientation ambassadors support residents, provide guest-facing hospitality support to orientation participants and families, and perform behind-the-scenes tasks, including assisting the conference services unit with preparing buildings and helping guests access NC State University information and resources. All housing orientation ambassadors will work with incoming students, their parents, and guests and assist with conferences and guest services operations throughout the summer.
• How much do orientation ambassadors get paid? All orientation ambassadors are compensated at a rate of $14 per hour. 
• I’m interested in multiple conference positions. Do I need to apply to each job? Yes, if you’re interested in more than one position, you’ll need to apply to each job separately. That way, we can make sure your application is reviewed for each position. 
• If I apply to more than one conference position, will I need to interview more than once? If you apply to multiple conference positions, you will only participate in one interview process. During that time, you’ll have the opportunity to share your experiences and interests in each of the positions you applied for. This approach ensures consistency in the hiring process while also making the experience smoother for you as an applicant.

Resident Advisor Summer Position Description

• Am I eligible to be a resident advisor over the summer and how can I check? Students eligible for the summer resident advisor position must either be currently employed by University Housing as a resident advisor or have received and accepted an offer of employment as a resident advisor for the upcoming academic year. If you have questions regarding your eligibility or application status, email housingjobs@ncsu.edu.
• How much do summer resident advisors get paid? Each resident advisor receives a stipend and is provided with additional resources to complete the position’s functions and responsibilities.