Resident Resources

On-campus residents have a variety of services that are included with their housing assignment including laundry machines, cable and streaming services, service desk availability and internet.

Our on-campus mail and package services and facilities work order requests allow you to receive these services in a timely manner.

Residents must agree to the community standards as part of their housing agreement. The community standards help to maintain a safe and comfortable residential environment for all students.

Service Desks

Building	Desk Location	Phone #
Avent Ferry Complex Service Desk	107A Swan Quarter Hall, Avent Ferry Complex	(919) 515-2269
Central Campus Service Desk: Tucker, Owen, Turlington, and Alexander + Bowen, Metcalf, and Carroll Halls	101 Holmes Hall	(919) 515-8648
ES King Village and Western Manor Service Desk	1101 ES King Village Commons Building	(919) 515-2430
Quad Service Desk: Bagwell, Becton, Berry, Syme, Gold, Welch, Watauga, North, and Wood Halls	104 Quad Commons	(919) 515-5475
University Towers	111 Friendly Drive Raleigh, NC 27607	(919) 740-4170
West Campus Service Desk: Bragaw, Lee, and Sullivan Halls	150 Bragaw Hall	(919) 515-2903
Wolf Ridge Service Desk	174A Tower Hall, Wolf Ridge Apartments	(919) 515-7434
Wolf Village Service Desk	100 Gray Hall, Wolf Village Apartments	(919) 513-9653

Service Desk Hours

Academic Year:  All University Housing Service Desks are open 8 a.m. – 8 p.m. during the academic year. Contact the on-call Resident Advisor (RA) for after-hours lock-out assistance when the Service Desks are closed. Mail, packages, and rental items cannot be issued by after-hours staff.

During holidays, university breaks, and intersession periods (e.g.: Winter Break), service desks may be closed or have limited hours.

Summer Sessions:  Most residence hall service desks remain closed during the summer unless specifically scheduled for group use.  Service desks serving summer residents in our apartment communities are open 8 a.m. – 8 p.m. during the summer season to serve residents and summer conference guests. Contact the on-call RA for after-hours lock-out assistance, when service desks are closed. Mail, packages, and rental items cannot be issued by after-hours staff.