Facilities/Submit a Work Order

• Bed bugs are typically the size of an apple seed (adult) or a poppy seed (nymph), are flat, oval shaped and have six legs. Adult bed bugs are visible to the naked eye. Adults range from brown to red in color. Nymphs are lighter in color, and eggs are white and about 1/32 inches long.
• Adults and nymphs feed on blood, mostly at night.
• Bed bugs run fast, but do not jump, fly or burrow.
• Bed bugs “hitchhike” on suitcases, bags and clothing.

• They do not spread disease and are not life threatening.
• Although up to 70% of people do not react to bed bug bites, the bites can produce marks, rashes or welts.

• Check for bed bug droppings, blood stains and eggs on sheets and blankets. Bed bugs stay near their source of food and are typically not found in other parts of the room or apartment, although they can be. They are attracted to carbon dioxide (CO2) and body warmth.
• Routinely check your mattress thoroughly, as well as under and around your bed. Look at the mattress seams and piping, under the mattress and around the bed frame for any sign of bed bugs.
• Look inside drawers and check all items on your nightstand and on your wall.

• Contact your resident advisor (RA)
• If your RA is not available, contact your 24-hour service desk asking for the RA on duty. Give the RA a phone number where you can be reached.
• Submit a Work Order and report any bed bug sightings or bites without delay.
• Report whether you have seen bed bugs or suspect that you’ve been bitten by them — or both. Report where you were when you first noticed you had been bitten (room, library, academic building).
• Complete the online bed bug questionnaire, which will provide needed information to the pest control manager.
• If you have been bitten and develop a reaction to the bite, go to Student Health Services to alleviate bite site discomfort and receive treatment advice.

• Don’t panic.
• Don’t treat the bugs with your own pesticides. This could make professional treatments less effective and prolong elimination.
• Don’t move your belongings — or yourself — to another room without first checking with the University Housing exterminator. You could potentially spread the bugs to other places.

• Once the exterminator has responded to your service request, he or she will speak with you to gather more details and determine the next step.
• Do not move your clothing, bedding, book bag or any items in your room or suite, as it will be necessary for the exterminator to assess where the bugs are living. However, do clear enough area for the exterminator to have easy access to all sections of your room.
• DASA Facilities will provide a mattress encasement, if applicable, which will seal off the mattress until treatment occurs.
• If the exterminator finds bed bugs, they will treat your room with special chemicals designed to effectively kill the bugs while ensuring your health and safety. Often, more than one treatment is necessary.
• If bed bugs are suspected but not seen, a dog trained in sniffing out bed bugs might inspect the room.

• Keep your room tidy. While bed bugs are not attracted to dirty surroundings, they do find more places to hide among clutter. Check regularly around your bed and room for any signs of bed bugs.
• Wash your clothing and bed linen regularly, and place in the dryer for at least 30 minutes on high heat to kill any eggs, nymphs or adults.
• Limit use of secondhand items, always inspecting them carefully and washing and cleaning donated items before using.
• Vacuum carpet and floors thoroughly, as well as baseboards, and dispose of vacuum bags promptly (if you have bed bugs, they will live inside bags). Wash floors regularly. When you travel, check rooms for any signs of bed bugs. Do not place your suitcase or belongings on or under the bed, or on the floor; use a luggage rack whenever possible. Carefully inspect all belongings before returning to campus.

To learn more about bed bugs, go to the following helpful links:
Bed Bug Central
Environmental Protection Agency (EPA)
NC State’s Department of Entomology

• Improper disposal of grease can lead to foul odors and pests in your apartment. It can also clog drains, which often results in costly repairs.
• Clogs can make your apartment uninhabitable, forcing you (and your neighbors) to relocate.
• Improper disposal can also lead to road closures due to backed up pipes.

Yes. Both grease and oil can be recycled together! Grease is the solid white residue left over in a cooled pan. Oil, such as vegetable oil, is the liquid left over from frying foods. It never turns into a solid. For the Cease the Grease recycling program, we will refer to both as grease.

1. Cool your kitchen grease.
2. Pour grease into the reusable container.
3. Empty your grease into the collection bin located near your outdoor waste and recycling site.

**Remember to always allow your grease to cool before transporting it to the collection bin.

After disposing your grease into the collection bin, wipe the container clean with a paper towel. Do not rinse excess grease down the sink. Do not place your reusable container in the dishwasher!

Collected cooking grease will be brought back to the GreaseCycle plant in Raleigh and turned into clean burning biodiesel.

Call or email Waste Reduction and Recycling at 919-515-9421 or recycling@ncsu.edu

Mold and mildew are naturally occurring and can be found almost anywhere. Most molds grow naturally outdoors, like other allergens, and can be easily brought into buildings through open windows and doors, ventilation and air conditioning systems, clothing, or shoes. Although most people have little to no reaction to household molds, some people who suffer from asthma or have other allergies may be more sensitive. Thus, personal susceptibility plays a major factor in the severity of symptoms experienced from mold exposures. As with any medical concern, always seek the advice of Campus Health or your medical provider. Campus Health can be reached at 919-515-2563.  

The presence of mold in buildings is not regulated by the Environmental Protection Agency (EPA) and they recognize that there is no practical way to eliminate all mold and mold spores in the indoor environment.  While there are no federal regulations directly governing the presence of mold spores in buildings or indoor air, University Housing works collaboratively with campus partners to provide a safe living and learning environment for all of our residents. 

If you see or suspect mold, immediately call Housing Facilities at 919-515-3040 or submit a work order.  Please make sure to share all relevant location information and a staff member trained to identify and assess mold will inspect the area in question.    

Learn More About Mold From The EPA

• Do not open windows while heating or cooling units are operating. This can cause condensation which can contribute to mold growth.

• Do not place furniture or other items in front of heating or cooling units.  This can obstruct airflow causing the units to not function properly.

• Do not place potted plants or other sources of moisture near heating and cooling units.

• Do not frequently adjust your thermostat.  Drastic changes in temperature can create humidity. Try to find and maintain a setpoint that is comfortable for you and your roommate(s). Setpoints should be no lower than 68* degrees when cooling and no higher than 76* degrees when heating.

• Do not use foam mattress pads on your bed, they do not allow air circulation between the pad and mattress.  

• Do not leave wet or damp clothes, towels or shoes in closets. Set them out on a drying rack until completely dry.  

• Empty your room and bathroom trash on a regular basis, do not let it accumulate in your room.  Keep your room clean and dry.